Several sessions at the same time: offline label

Parler à plusieurs apprenants en même temps : Quand on envoie un message dans une autre conversation LL, on s’affiche automatiquement offline (pastille rouge) dans les autres. Ceci n’est pas très pratique si les tuteurs chattent avec plusieurs apprenants en même temps. Ça amènerait de la confusion pour les apprenants qui verraient chaque fois le tuteur passer du vert au rouge.

Note : la couleur de la pastille ne change que lorsqu’un message est envoyé, pas quand on est en train d’écrire ou de lire une autre conversation ; Note : on peut cela dit toujours envoyer un message à la personne qui s’affiche hors ligne.

assigned to @bridubois

As this is tutor specific, we could let the green color if the session page is open but the tutor is on another one (I'm not sure we can easily ensure it's a LL's tab though)

OK, I propose to also follow the conversation about offline labels on #108

For next week, I will set up a second student account (cf. #100). When we test the alert sounds, I'll also make note of what happens to the online indicator when Victoria shifts between window A and window B.

closed

Lots to report here:

@VictoriaDemierbe and I started our chat as usual (session id = 47). I then initiated a chat with her via a separate account, representing a different student (session id = 49). She did not receive a notification or alert that a new chat had been started.

Victoria's online status stayed green as long as the LL tabs remained open. If she closed either, her status turned red for that chat, but remained green in the other (open) chat. Thus even if she was in a different (non-LL) tab or window, she still appeared online, as long as the LL tabs were still open.

Neither Victoria nor I initially received any alerts or notifications of messages sent in the other conversations. For Victoria, at one point, after returning to the chat from a different window, she suddenly started receiving a pop-up notification and an alert that a message had been sent in the conversation she was not active in. It's not clear what exactly prompted the notifications to start. (We had exchanged a number of messages in both chats before then; she received the first alert/notification after returning to the chat window, not when the message was sent.) Victoria only heard alerts from the chat she was not active in, rather than both (as happened before), which is good.

I went into a different, non-LL window and received one alert when a message was sent, and only in session 49; after that, I received no further alerts in either session. For clarification, I had the two sessions open in different browsers. Session 47 was open in Edge, and session 49 was open in Chrome. Thus, in theory, since they are two separate accounts and the browsers don't communicate, when I was active in 47/Edge, it should be no different than if I was in Word or on a different website (from the perspective of 49/Chrome, as far as signalling alerts or notifications).

reopened

mentioned in issue #98 (closed)

added Open for discussion label

added UX label

changed milestone to %0.3: Improved User Experience

marked this issue as related to #108

closed